The author of The Certainty Trap describes the problem:
...[T]he easiest way to recognize it is by how we feel when we’re in it. We know we’re in this trap when we demonize, dismiss, or otherwise view with contempt people who disagree—especially on heated issues. ...Avoiding the trap means understanding that, when we judge as hateful or ignorant someone who sees the world differently, it’s because certainty has paved the way for us to do so.To see how this can work, consider the claim that biology and gender are entirely distinct. Certainty on this point clears the path for the conclusion that saying “a trans-woman isn’t a woman” is transphobic. Similarly, certainty that inequality is caused by systemic racism, past and present, paves the way for the conclusion that questioning the role of systemic racism is itself racist. And certainty that, for instance, immigration is good for the economy makes possible the judgment that anyone who favors immigration restrictions is xenophobic.To be sure, people holding any of the positions just mentioned may well be transphobic, racist, or xenophobic. For that matter, so might people who hold none of the opinions listed here. The problem is that certainty means other possible explanations are dismissed. ....The Certainty Trap is made up of three fallacies.The first is the Settled Question Fallacy. It refers to the way we treat our knowledge about the world as final, rather than provisional. It also describes our tendency to treat our preferred policy or decision as though it has no downsides, or at least none worth taking seriously.The second is the Fallacy of Equal Knowledge. This is the assumption that, if we all had the same information, we’d agree on issues like abortion, Black Lives Matter, and immigration.Finally, there’s the Fallacy of Known Intent. As the name implies, it means we’ve made an assumption about the other person’s motives. Avoiding each of these is required for avoiding the problem of certainty. ... (more)
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